Stratford-upon-Avon
13 The Courtyard
Timothy's Bridge Road
Stratford-Upon-Avon
Warwickshire CV37 9NP
A recent ruling has cleared the path to uncapped financial compensation following a forced resignation. A longstanding social worker had complaints raised over her work by an interim service manager. The ensuing investigation, however, failed to inform her of the specific allegations, their source, or their scope. This covert enquiry had a profound and detrimental effect on the mental health of the individual, leading to anxiety, depression and sleep disturbances. As a result, she submitted formal grievances that were not satisfactorily resolved before her eventual dismissal.
The social worker successfully pursued a complaint of indirect disability discrimination and constructive unfair dismissal at Tribunal, although she subsequently appealed the assessment of compensation. While the original Tribunal had initially upheld her claims and awarded a total of £153,906, including past loss of earnings, injury to feelings, expenses, a basic award, and £20,000 for pension loss, it made no award for any future loss of earnings.
The Appeal Tribunal forcefully dismissed the Council’s cross-appeal, ruling that any act of workplace discrimination which inflicts an ongoing psychiatric injury that is sufficient in severity to drive an employee to lose their career is fully recoverable under discrimination law. The Appeal Tribunal confirmed that compensation, under Section 124 of the Equality Act 2010, must be assessed based on the principles of tort law, which seek to place the injured party back into the exact financial position they would have enjoyed had the wrong never occurred, ruling that any financial losses resulting from a ‘career crash’ need only stem from the unlawful act itself. Thus, from a legal standpoint, a single act of discrimination inflicted during employment can cause the ultimate loss of a job and career, albeit in this case an indivisible psychiatric injury caused by a surreptitious investigation.
The flawed grievance procedures did not break the chain of causation or remedy the deep psychological damage already inflicted by the discrimination. Moreover, the Judge ruled that the original Tribunal had erred in arbitrarily diminishing the future loss of earnings and failing to properly apply the official Principles for Compensating Pension Loss when calculating her defined benefit pension scheme.
This austere ruling is a clear warning to executives concerning clandestine workplace investigations, as employers can no longer hide behind the pretext that an internal investigation was kept quiet to protect the employee. If a workplace process isolates vulnerable employees, fuels toxic office rumour-mongering, and prevents employees from defending themselves, then it can be legally classified as a traumatising act of discrimination.
Grenfell James Technology Adoption Index
How does your business perform against others adopting financial tech? Find out with our interactive diagnostic:
1.
How does your business receive invoices?
A)
Invoices are mainly received in paper form
B)
Invoices are mainly received by email
C)
Invoices are emailed then automatically forwarded to a designated mailbox
2.
How are purchase invoices processed?
A)
Invoices are entered manually
B)
Invoices are attached to manually raised invoices
C)
Automated software (e.g. ReceiptBank, 1Tap, HubDoc etc) collates invoices
3.
How are accounts processed?
A)
Using Excel/paper-based
B)
Using Computer-based, offline software
C)
Using cloud-based accountancy software
4.
How often is business data revised?
A)
Data is updated annually
B)
Data is updated quarterly
C)
Data is updated monthly or more often
5.
How is banking updated for your business?
A)
Banking is updated manually
B)
Banking is updated by imports
C)
Banking is updated via a live feed
6.
How are bank payments made?
A)
Bank payments are manual
B)
Bank payments are made using bulk imports
C)
Bank payments are made directly via accounting software
7.
How are bank receipts reconciled?
A)
Receipts are chased and reconciled manually
B)
Receipts are chased and reconciled automatically
C)
A third-party platform is used to chase debts and collect fees
8.
How often are management reports produced?
A)
No reports are provided
B)
Reports are provided but often too late to be valuable
C)
Reports are automated with real-time information
Score 8-12:
Curious Exploration
Your financial technology phase is Curious Exploration
% of respondent businesses are in this phase too.
Switching accountancy systems may seem like an upheaval, but can be much more straightforward than most businesses imagine. From talking to our clients, they have found moving from paper invoicing and desktop-based accounting software to the cloud and apps quickly makes the transition process a worthwhile investment of time. Digital accounting solutions bring in streamlined processes, up-to-date business data and greater confidence in the accuracy of information when making financial decisions.
Grenfell James works with your team to fully assess the needs of your business and minimise the impact of any transitions for solutions we recommend.
Score 13-19:
Measured Discovery
Your financial technology phase is Measured Discovery
% of respondent businesses are in this phase too.
Once cloud accountancy software is in place, there’s still plenty of scope to improve your accountancy processes and make sure your business is maximising the benefits of adopting a digital accounting solution. Grenfell James assesses each business to understand how any implemented solutions are being used, identify areas for improvement and the needs of the business overall to support your business goals and achieve success.
Our team of experts can discuss a range of time-saving automation and get different apps and cloud-based solutions talking to create and manage a digital accountancy eco-system to help your business grow.
Score 20-24:
Bold Innovation
Your financial technology phase is Bold Innovation
% of respondent businesses are in this phase too.
You know the benefits of accounting technology and the impact it can have on your business goals. If you want to take it a step further, our team can conduct a systematic review of your processes, apps and business goals to ensure your digital accountancy ecosystem is keeping pace with the changing needs of a growing business.